Free returns of products within 14 days

Free shipping on orders over €70 outside DE

Free shipping from €50 within Germany

Payment and Shipping

The following conditions apply:


Shipping Conditions

Delivery is only available to the following countries:

Germany
Austria
Netherlands
Belgium
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Cyprus
Bulgaria


Shipping Costs

Within Germany: €4.99, free shipping for orders over €50 (including statutory VAT)

Outside Germany: €9.99, free shipping for orders over €70 (including statutory VAT)

Delivery Times

Unless a different period is specified in the item description, the goods will be delivered within 2-4 days after order confirmation (for agreed advance payment, after the time of your payment instruction). No shipping takes place on Saturdays, Sundays, or public holidays in North Rhine-Westphalia. No delivery takes place on Sundays and public holidays.

If you have ordered items with different delivery times, we will ship the goods in a single consignment, unless we have made other arrangements with you. In this case, the delivery time will be determined by the item with the longest delivery time that you have ordered.

Payment Conditions

You have the following payment options:
  • Advance payment by bank transfer
  • American Express
  • Apple Pay
  • Bancontact
  • EPS
  • Google Pay
  • iDEAL
  • Klarna
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa
as well as additional providers depending on the country.

Our bank details:

SASAmed GmbH i.G.
Bank: Sparkasse Aachen
Account: 1077650750
BLZ: 39050000
IBAN: DE78390500001077650750
BIC/SWIFT: AACSDE33

If you have any questions, you can find our contact details in the Imprint

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